Christmas Returns

For all orders placed from 1st November 2019 until Christmas we will extend our usual 30 day return policy to cover a 30 day period starting from Christmas Day. This means you have until Friday 24th January 2020 to return any unwanted Christmas gifts to us. If you need a new returns label please contact our Customer Service team.

Easy Free UK Returns

We want you to be completely satisfied with your Dickies workwear order. Therefore we offer a full 30 days from dispatch for you to return any goods to us for exchange or refund. All we ask is that any unwanted item(s) are returned to us in a fully resalable condition, with all packaging, tags etc still intact where applicable. Please see our useful table below for FREE UK returns options:

Return Options Charge Max Weight Limit Size Limit
Collect+ FREE 10kg 60cm x 50cm x 50cm
Post Office FREE 5kg 61cm x 46cm x 46cm

Report A Problem

If there is any problem with your order or you have a faulty item to report please contact our Customer Services Team:

Tel: +441761 231454
Email: dickiesworkwear@vfc.com

How to Return your goods: Complete the simple paperwork enclosed with your order

1Dickies Returns Step 1

Complete the simple paperwork enclosed with your order

2Dickies Returns Step 2

Securely seal your return package with the paperwork enclosed

3Dickies Returns Step 3

Attach the chosen return label on the outside of the parcel. Cover the original delivery label if using the same packaging

4 Find your nearest:

Collect+

 

Post Office

Drop your return off at your nearest participating Collect+ store or Post Office.


Drop your return off at your nearest participating Post Office or Collect+ store.

*For more information regarding returns please see our Terms And Conditions Of Sale.

 If choosing any other method of return, other than detailed above, the return will be at your own cost.

Returns Address: Williamson-Dickie Europe Ltd, Second Avenue, Westfield Trading Estate, Midsomer Norton, Somerset, BA3 4BH, GB.