COVID-19 Update
Due to the unprecedented issues we are facing across the nation there will be a delay in receiving your delivery. Our standard delivery service is usually 2-3 working days, but is now more likely to be 3-5 working days - this is due to longer processing times to ensure the safety of our warehouse workers and potential delays within the carrier network.
This will also impact our premium DPD deliveries (usually a next working day service), which may also take slightly longer to process. These deliveries are now likely to be 2-3 working days.
We will continue to process and dispatch your order(s) as quickly as possible and thank you for continuing to choose to do business with us.
UK Delivery
Please see below our table regarding delivery information.
2-3 Working Days
Delivered Monday - Saturday
(UK only)
£4 for orders below £40
FREE for orders £40 or more
Same day dispatch up to 20:00
Monday - Friday only
Orders placed after 20:00 on Friday will be dispatched the following Monday
(excluding bank holidays)
Next Working Day
Delivered Monday - Friday
(UK mainland)
£6 for orders below £75
FREE for orders of £75 or more
Same day dispatch up to 20:00
Monday - Friday only
Orders placed after 20:00 on Friday will be dispatched the following Monday
(excluding bank holidays)
Additional DPD Services
Non UK Mainland / Ireland
2 working days
Delivered Monday - Friday
TEMPORARILY SUSPENDED
£6 for orders below £50
FREE for orders of £50 or more
Same day dispatch up to 20:00 Monday - Friday only
Orders placed after 20:00 on Friday will be dispatched the following Monday
(excluding bank holidays)
DPD UK; Next Working Day AM - UK Mainland only
Delivered Monday - Friday
TEMPORARILY SUSPENDED
£10 for all orders
Same day dispatch up to 20:00
Monday - Friday only
Orders placed after 20:00 on Friday will be dispatched the following Monday
(excluding bank holidays)
DPD UK; Saturday Delivery - UK Mainland only
TEMPORARILY SUSPENDED
£12 for all orders
Same day dispatch up to 20:00
Monday - Friday only
Orders placed after 20:00 on Friday will be dispatched the following Monday
(excluding bank holidays)
Jersey & Guernsey
Sorry, shipments to these regions are no longer available.
Jersey and Guernsey orders require an externally attached invoice for shipping. This causes a one working day delay in confirmation of dispatch and delivery.
Shipment Tracking
You can track shipment of your Products by clicking on the "Track My Order" link in the Shipping Confirmation email. Please note such link will direct you to the courier's website, which is not controlled by us.
Please Note:
- It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to carriers' local bank holidays.
- We will be unable to change the delivery address on Orders after checkout.
- If there is no one at the indicated nominated delivery address who can accept delivery of Products, the carrier will leave a notification card in your mail box.
- Title to and risk of loss in your Products will pass to you when you take possession of the Products.
- All Products are shipped from our warehouse in Midsomer Norton, England
Predict Delivery Service
Our chosen courier (DPD) will send you text messages to alert you when to expect your parcel so you can plan your day - You must register a mobile number to receive this service. DPD will text you the evening of dispatch, with your delivery date (next working day/chosen service) and quick text back options if this day is unsuitable for yourself. They will also text with a 'one hour window' on the morning of your delivery, so you can plan your day accordingly and will not have to wait at home all day for your Dickies parcel to arrive.
Same day dispatch and next working day delivery (UK mainland) if your order is placed before 8pm Mon-Fri.
Same day dispatch but delivery should be expected between 2-3 working days if your order is placed before 8pm Mon-Fri.
